Shipping policy
Shipping Policy Last Updated: [24-03-2025]
Welcome to UnRow! We are committed to providing you with the best shipping experience possible. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Shipping Destinations UnRow ships worldwide! We proudly offer international shipping to customers across the globe. However, please note that some countries may have restrictions or customs regulations that may affect delivery.
2. Processing Time Orders are typically processed within 1-3 business days. During peak seasons or promotional events, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Times & Delivery Estimated shipping times vary by location:
Canada & USA: 5-12 business days
Europe: 7-15 business days
Australia & New Zealand: 7-18 business days
Rest of the World: 10-25 business days
Shipping times are estimates and do not include processing times. Delays may occur due to customs, weather conditions, or unforeseen circumstances.
4. Shipping Fees Shipping fees are calculated at checkout based on the destination and selected shipping method. We occasionally offer free shipping promotions—be sure to check our website for any ongoing offers!
5. Customs, Duties & Taxes International orders may be subject to customs fees, import duties, and taxes, which are determined by your country's regulations. These charges are the responsibility of the customer and are not included in the order total. Please check with your local customs office for more information.
6. Tracking Your Order Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
7. Lost or Delayed Shipments If your order is delayed beyond the estimated delivery time, please contact our support team at [Insert Email]. If your package is lost in transit, we will work with the carrier to locate it or offer a replacement/refund based on our policy.
8. Changes & Cancellations Orders can only be modified or canceled within 24 hours of placement. Once an order is processed, we are unable to make changes.
9. Contact Us For any shipping-related inquiries, please reach out to our support team at office@unrows.com We are happy to assist you!
Thank you for shopping with UnRow!